Tired of waiting in long lines to top up your ECG mobile credit? Say goodbye to wasted time and hello to convenient online and app-based top-up options! This guide simplifies the process of buying ECG Prepaid online and via the app in 2024, ensuring a quick, easy, and hassle-free experience.
The ECG PowerApp is the official mobile application developed by the Electricity Company of Ghana (ECG). It empowers customers to conveniently manage their electricity accounts and services directly from their smartphones.
How to use the ECG short code and buy ECG prepaidÂ
The ECG short code in Ghana is * 226#. This code allows non-smartphone users to recharge their prepaid credit digitally.
How to buy ECG prepaid online
If you have a smartphone, use any of the accredited payment apps. The two major apps are the ECG mobile app and the Epower app.Â
ECG mobile app
You can buy ECG prepaid online through the ECG mobile app. To do that, follow the steps below:
1. Download and install the ECG mobile app from the Google Play Store or Apple Store if your device supports Android or iOS.
2. Register a fresh account on the app by providing your phone number and email before choosing a password known only to you.
3. Go to the bottom-right of the page to input the details of your meter, clicking on the plus (+) sign.
4. If you own more than one meter, it is also possible to add another on the app.
5. Select the “Top-up” option to add some money to your balance.
6. Select the “Pay Bills” option to pay your postpaid meter bills.
7. Verify that the payment has been completed through your chosen payment method (MTN mobile money, AirtelTigo Cash, Vodafone Cash, and accredited debit or credit cards).
How do you use the ECG power app?
This app allows you to top up your prepaid meter and pay water and electricity bills. It is easy to use if you follow the following instructions:
1. Download the app on your smartphone and install it.
2. Open the app and register a new account by providing your phone number, email address, and full name.
3. After that, input a secret password.
4. Click on the prepaid icon and proceed to supply your meter identification number.
5. Input the amount you want to recharge with, the owner of the meter, and their location.
6. Follow the prompt by providing further information requiring payment, and your electricity meter will be topped up.
How to buy prepaid without a smartphone in Ghana
Consumers without a smartphone can also complete the process easily; all they need to do is dial *226#, and the following services will be displayed on your screen.
- Paying the Electricity Company of Ghana bills.
- Topping up your ECG prepaid meter.
- Updating and making changes to your customer profile with the electricity company
Follow these instructions to buy prepaid easily:
1. Dial *226# on your phone.
2. Choose the “Prepaid Meter” option.
3. Select the “Pay Bill” option.
4. Input the number of your prepaid meter.
5. Make the necessary payment by choosing your preferred payment method.
6. Wait till it is confirmed that your payment has been completed.
How to buy prepaid with mobile money
There are various payment methods, and MTN mobile money, commonly known as MoMo, is one of them. On how to buy pre-paid with MoMo, select MTN mobile money as your preferred payment method whenever you make payments on the ECG prepaid app. Alternatively, follow these steps:
1. Dial *170# and enter 2 for “Pay Bill”.
2. Then, enter 1 for “Utilities” and 1 again to select the “ECG” option.
3. Input your account number followed by the amount, reference number, and your PIN.
4. Lastly, wait for a notification to confirm successful payment.
How to check the prepaid meter balance in Ghana
You can check what is left of your prepaid meter balance by logging into your ECG mobile app or checking your physical meter at home.
Note: There is no ECG short code to check the balance. You can only check using the app or meter.
What is the short code for ECG Ghana?
The ECG short code for buying prepaid is *226#. You can do this through the accredited apps.
How do you buy prepaid electricity online?
Depending on your payment method, you could do so through AirtelTigo Cash, Vodafone Cash, or MTN mobile money.
How do you buy electricity online in Ghana?
The ECG app is one of Ghana’s surest ways of paying for your prepaid electricity. However, other apps like the Epower provide suitable alternatives as well